Privacy policy
Last updated: October 27, 2026
1. Introduction
This Privacy Notice concerns personal information handled through Solviroso’s online store, customer communications, and related services.
The operator is Shaanxi Qintong Miningming Technology Co., Ltd. For processing whose purposes and methods we determine, we act as the data controller or business, as applicable under relevant law.
2. Information You Provide
When you purchase, contact us, subscribe, or use an account feature, information may include:
- Your name and contact details.
- Billing and delivery addresses.
- Ordered products, selected sizes, quantities, and transaction amounts.
- Payment status, shipping records, returns, and refunds.
- Account details and communication preferences.
- Messages, reviews, and supporting materials you submit.
- Measurements you voluntarily provide for sizing assistance.
Please limit sizing inquiries to information relevant to your question. Do not send unnecessary health information or identity documents.
Payment credentials are handled through the payment services available at checkout. Do not email full card numbers or security codes.
3. Information Collected Through Website Use
Depending on the features and technologies enabled, information may include IP address, browser type, device information, referring sources, pages visited, and interactions with store functions.
Cookies and similar technologies may support essential operations, analytics, personalization, or advertising.
4. Purposes
We process information to receive and fulfill orders, arrange delivery, assist customers, administer returns, maintain accounts and records, prevent fraud, and meet legal obligations.
Where permitted and consistent with your choices, information may also be used to improve website performance and provide marketing communications.
Where a legal basis is required, processing may rely on performance of a contract, legal obligations, legitimate interests subject to safeguards, or consent.
5. Disclosure to Other Parties
Our store uses Shopify for ecommerce services.
Information may be disclosed to providers supporting payment processing, fulfillment, shipping, hosting, security, communications, customer support, analytics, and advertising, where those services are used.
Recipients should receive information relevant to their functions and remain subject to applicable contractual or legal requirements. Some providers process information independently under their own privacy notices.
Information may also be disclosed to comply with law, protect rights or safety, or support a business transaction subject to appropriate safeguards.
6. Cookies and Marketing Technologies
Essential technologies help operate shopping sessions, checkout, and security features.
Optional technologies may measure store activity or support advertising. Where consent is required, the relevant optional processing must not begin without consent. Where opt-out rights apply, those choices must be respected.
Advertising disclosures of online identifiers or browsing activity may constitute “sale,” “sharing,” or targeted advertising under certain state laws, even without an exchange of money.
Browser settings can control cookies, but blocking essential cookies may affect store functions.
7. Available Rights and Requests
Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of personal information; withdraw consent; restrict or object to certain processing; or opt out of sale, sharing, or targeted advertising.
Additional rights may include limiting certain uses of sensitive information or appealing a privacy-request decision.
Email service@solviroso.com with the subject “Privacy Request”, explaining the action requested.
We may verify identity where appropriate and permitted. Authorized agents may act subject to applicable authorization requirements. Unnecessary identity verification will not be required for opt-out requests.
We respond within legally required periods and do not unlawfully discriminate against individuals who exercise their rights. Legally recognized browser opt-out signals, including Global Privacy Control, must be honored where applicable.
Where an appeal right applies, reply with the subject “Privacy Appeal.”
8. Email Choices
Use an unsubscribe link or contact us to stop promotional emails.
Necessary communications about purchases, delivery, refunds, support, or account security may continue after you unsubscribe from marketing.
9. Retention and International Processing
Information is retained according to its purpose, applicable recordkeeping requirements, and unresolved legal or service matters.
We delete or de-identify information when it is no longer reasonably required, subject to lawful retention obligations.
Our operator is located in China. Shopify and other providers may process information in the United States and other countries. Required safeguards must be applied to international transfers where applicable.
10. Children’s Privacy
Our website is intended for adult purchasers, including adults shopping for others. The availability of a children’s garment does not mean that children are invited to provide personal information.
We do not knowingly collect personal information from children under 13. Contact us if you believe a child has submitted information so we can investigate and respond appropriately.
11. Security and Changes
We use reasonable technical and organizational safeguards. No online system can guarantee complete security.
This Notice may be revised when our services, practices, or legal obligations change. The date above identifies the latest revision. Additional notice or consent will be provided where required.
12. Responsible Business and Contact
Shaanxi Qintong Miningming Technology Co., Ltd., operating as Solviroso
Registered address:
G209, Room 412, Unit 2, Building 6, Phase II, Airport New City Linkong Industrial Park, Xixian New Area, Shaanxi, China.
Email: service@solviroso.com
Service hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8), excluding public holidays.