Terms of Purchase

Last updated: October 27, 2026

1. Seller and Purchase Documents

Shaanxi Qintong Miningming Technology Co., Ltd., operating as Solviroso, is the seller for purchases through this store.

These terms apply with the relevant product listing, Shipping Policy, and Return Policy. Mandatory consumer protections remain unaffected.

2. Order Information and Acceptance

You must be legally able to make the purchase and authorized to use the selected payment method.

Review garment styles, sizes, quantities, delivery information, currency, shipping charges, and total payment before submitting an order.

An acknowledgement confirms receipt. Unless otherwise expressly stated at checkout, acceptance occurs when we send a dispatch confirmation.

If an order cannot be accepted, we will notify you and refund collected payment for the canceled items.

3. Garment Details and Fit

Use the product-specific size information when choosing clothing. The same size label can have different measurements across styles.

Color appearance may vary with lighting and screen settings, but this does not permit supply of a materially different product.

Only listed garments and included components form part of the purchase. Photography props and styling accessories are excluded unless expressly included.

4. Pricing and Payment

The payable currency and final amount are displayed at checkout. Payment options depend on the services available for the transaction.

Payment logos displayed elsewhere do not guarantee availability for every order.

If a material pricing or listing error affects a purchase, we will contact you. We will not charge a higher amount without agreement. Canceled items will be refunded.

Promotions apply according to their displayed conditions. Discounts are not assumed to combine unless expressly allowed.

5. Dispatch, Delivery, and Seasonal Dates

Normal processing takes 1–3 business days after payment confirmation. Standard transit to supported United States addresses is estimated at 7–12 business days after dispatch.

Standard shipping costs US$5.99 below US$35.00 and is free for qualifying orders of US$35.00 or more.

Unless expressly guaranteed for the order, delivery estimates do not promise arrival before Christmas or another occasion. The Shipping Policy explains restrictions and remedies for delays or missing parcels.

6. Amendments and Cancellation

Email service@solviroso.com promptly to request a size change, address correction, or cancellation.

We will check whether fulfillment can still be changed or stopped. A request is not confirmed until we reply.

Successfully canceled orders incur no cancellation fee. If dispatch has occurred, return arrangements may apply, subject to statutory rights.

Unavailable items will not be replaced with a different size or style without your agreement.

7. Returns and Refunds

Eligible returns can be requested within 180 calendar days after delivery.

Change-of-mind garments must be unworn, unwashed, clean, complete, and in original condition, with original tags where supplied. Clearly disclosed personalized, custom-made, and Final Sale items are excluded from voluntary change-of-mind returns.

Approved eligible returns from United States addresses include a prepaid label to our designated United States facility. No return shipping or restocking fee applies.

Hand the parcel to the designated carrier within 30 calendar days after label issuance, or contact us for assistance.

Approved refunds are issued to the original payment method within 5–10 business days after approval, following inspection where required.

Original outbound delivery charges are generally excluded from change-of-mind refunds unless required by law. Confirmed defects or seller errors receive appropriate remedies at no additional cost.

Refer to the Return Policy for complete conditions.

8. Clothing Care and Use

Follow the garment’s care label and product-specific instructions.

Do not assume a garment is protective equipment, flame-resistant, suitable as children’s sleepwear, or certified to a particular standard unless that claim is expressly supported.

Stop using clothing if damaged components create a hazard.

9. Responsibility and Dispute Resolution

Contact us with order details if an issue arises. We will investigate and explain available remedies.

Nothing in these terms excludes liability that cannot lawfully be excluded or prevents use of a regulator, competent court, or lawful payment-dispute procedure.

These terms are governed by the laws of the People’s Republic of China, excluding conflict-of-law rules, subject to mandatory consumer protections applicable where you reside.

No exclusive foreign forum applies where it would unlawfully restrict non-waivable rights.

10. Changes to These Terms

The version presented when an order is placed applies to that purchase. Later changes do not retrospectively reduce rights relating to an existing order.

11. Seller Contact

Shaanxi Qintong Miningming Technology Co., Ltd., operating as Solviroso

Registered address:
G209, Room 412, Unit 2, Building 6, Phase II, Airport New City Linkong Industrial Park, Xixian New Area, Shaanxi, China.

Email: service@solviroso.com
Service hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8), excluding public holidays.